N Help Desk Software. Free PHP Based Help Desk Software for your Company!

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NHelp Desk is a web application. So you will need either Microsoft IIS or Apache with PHP installed and working correctly before this software will work. In addition you will need MySQL configured and working correctly with IIS or Apache. MySQL is the free database backbend that NHelpDesk uses to store its trouble ticket information.

Make sure your config.php have web write permissions.

Open your config.php with a text editor and add/update your mysql information:

$DB_PREFIX='n'; \\ anything

$DB_HOST='192.168.1.5'; \\the ip address or hostname of your mysql server

$DB_USERNAME='root'; \\database user name, often root on default mysql installs

$DB_DBNAME='nhelp'; //database name you will install your database tables to, if you do not have one, whatever you put will be created

$DB_PASS='mypassword'; // database password, this is the password you set for root or whatever username you created for your mysql server

On Windows 2008 server or later you can install PHP via Web Platform Installer

If you are using Apache, here are instructions for setting up PHP with Apache for the help desk.

Here are instructions on setting up MySQL. We highly recommend you uncheck (disable) Enable Strict Mode

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